AFTR

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    Payment Terms & Conditions

    1. Advance Payment Policy

      All services booked through AFTR require advance payment confirmation before the service team is dispatched or work begins.

    2. Accepted Payment Methods

      AFTR accepts payments through secure online payment links, credit/debit cards, Apple Pay, Samsung Pay, Google Pay, bank transfer, cash, and other approved digital payment methods available in the UAE.

    3. Payment Security

      All online transactions are processed through secure and trusted payment gateways. AFTR does not store customers’ card or banking details.

    4. Booking Confirmation

      Service bookings are considered confirmed only after successful payment authorization and confirmation from AFTR.

    5. Refund Policy

      If a customer is genuinely dissatisfied with the service quality, AFTR may offer a partial or full refund after internal review and inspection of the completed service.

    6. Non-Refundable Situations

      Refunds will not apply for services completed as per the agreed scope of work or for issues arising due to factors beyond AFTR’s control.

    7. Cancellation & Rescheduling

      Customers may cancel or reschedule bookings at least 24 hours before the scheduled service time. Late cancellations may be subject to cancellation or visit charges.

    8. Additional Charges

      Any additional work requested outside the original booking scope may incur extra charges. Customers will be informed and approval will be obtained before proceeding.

    9. Customer Complaints

      Any complaints regarding the service provided must be reported within 24 hours of service completion for proper review and resolution.

    10. Access to Property

      Customers are responsible for providing proper access to the service location. Delays caused due to restricted access or unavailability may result in rescheduling or additional charges.

    11. Right to Refuse Service

      AFTR reserves the right to refuse or discontinue services in cases involving unsafe conditions, abusive behavior, or technical limitations beyond reasonable operational scope.

    12. Agreement to Terms

      By booking a service and proceeding with payment through AFTR, the customer acknowledges and agrees to the company’s payment, cancellation, refund, and service terms & conditions.